About SG

How we deliver

Expect oustanding when you engage with team SG.

Our team have decades of experience working within the technology sector and with accountability as our number one core value, you can be sure we possess razor sharp focus to deliver customer outcomes of excellence.

Using design thinking principles to ensure a collaborative alliance with our customers, we follow a 5 point process for partnership success.

Empathise

For over a decade we’ve worked in strategic alignment with blue chip companies and global enterprises.

Why do they trust us to be part of their team? We get to know them, to think like them, to empathise and understand their needs and to stand in their shoes. Our senior team have real world experience of operating, managing and delivering in organisations, skills they bring to the table every time.

Analyse

Analyse, our discovery phase is paramount as part of our detailed due diligence to offer solutions that actually solve your pain points, maximise your productivity and increase revenue.

We are a team of naturally curious problem solvers. Taking a deep dive into your current estate and what the future could look like, our detailed analysis helps pinpoint where we can support you through services, solutions and skills.

Review

We want to present impactful ideas to improve your organisation, based on the real insights from your organisation that are what you require.

To ensure we do this we believe in regular checkpointing and a process of continuous review to clarify our solution matches customers expectations and needs.

Assure

Analyse, our discovery phase is paramount as part of our detailed due diligence to offer solutions that actually solve your pain points, maximise your productivity and increase revenue.

We are a team of naturally curious problem solvers. Taking a deep dive into your current estate and what the future could look like, our detailed analysis helps pinpoint where we can support you through services, solutions and skills.

Empower

Delivering the right solution doesn’t end when your project is complete.
We approach all our projects in the same way, whether you are looking to have your service managed, manage in house or want us to manage the transition to a 3rd party.

Our robust handover process puts people at the centre. By transferring full knowledge of the solution to your team we empower them to engage with and understand the change. It’s about openness and choice. Everything implemented is fully documented leaving you to select how you manage your operations it in the future.

Our services, solutions and skills portfolio adheres to robust internal processes, industry best practice and SLA’s with a feedback and review cycle to ensure that we continually deliver value to our customers.

We’d love to have call, or meet with you to discuss how we might work together.

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