Leadership 25th September 2020

Digital Leadership-what does good look like?

There is little doubt that technology has changed the way organisations run their businesses exponentially over recent years. The speed of change as a result of the Covid-19 pandemic has further influenced that infrastructure.  Digital leadership is part of that package. Organisations that are agile and can react to change quickly and concisely will be better equipped to weather the storm of socio-economic factors.

With leaders now remote and working with a scattered workforce in fluctuating conditions, how can we ensure that we inspire, innovate and empower our teams to be the best they can be, even if we are not present?

I took part in a panel session on digital leadership this week for ITSM Zone to discuss good and bad leadership, what makes a good leader, how we can lead effectively and more.

Key themes were:

Being in charge doesn’t mean you have all the answers.

Company culture is essential through challenging times, the investment in it will pay you back.

Empathy, authenticity, communication, vision and creativity are all part of a leadership style that is needed by your employees and your customers.

Change will be rapid and we need to support people through it.

You can listen to the session on the link below on YouTube.


You can read more about the importance of authentic comms both internally and externally, especially in times of change in my article here


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